According to Daniel Goleman, Ph.D., there are three basic concepts to stress, Emotional Intelligence (EQ) and optimal performance. By the way, Emotional Intelligence and Intelligence (IQ) are not connected.
- Becoming aware of your emotions.
- Self-regulating your emotions.
- Recognize and empathize with the emotions of others.
Moving smoothly through social situations, managing your behavior to increase personal and social competence contains these qualities.
- Social Awareness,
- Relationship Management.